Gizlilik Politikası

1. Veri Sorumlusu Bilgileri

Social Maestro, Türk Kişisel Verilerin Korunması Kanunu (KVKK - Kanun No. 6698) kapsamında veri sorumlusu olarak faaliyet göstermektedir.We are registered in Turkey and comply with Turkish data protection laws.

2. Information We Collect

2.1 Information You Provide

• Name and contact information (email, phone)
• Account credentials
• Payment information
• Brand and business information
• Content you create or upload

2.2 Information Collected Automatically

• IP address and device information
• Usage data and analytics
• Cookies and similar technologies

2.3 Information from Third Parties

• Social media account data (when you connect accounts)
• Analytics and engagement metrics from connected platforms

3. How We Use Your Information

We process your personal data for the following purposes:

• Providing and maintaining our services
• Processing payments and billing
• Generating AI-powered content and insights
• Communicating with you about your account
• Improving our services and developing new features
• Complying with legal obligations
• Protecting against fraud and security threats

4. Legal Basis and Data Sharing

4.1 Legal Basis for Processing

We process your data based on:

• Contract Performance: To provide our services
• Legal Obligations: To comply with Turkish law
• Legitimate Interests: To improve and secure our services
• Explicit Consent: For marketing and optional features

4.2 Data Sharing

We may share your data with:

• Service providers (hosting, payment processing, analytics)
• Social media platforms (when you connect accounts)
• Legal authorities (when required by law)
• Business partners (with your consent)

5. Your Rights Under KVKK

Under Article 11 of KVKK, you have the following rights regarding your personal data:

• To learn whether your personal data is being processed
• To request information about processing if your data has been processed
• To learn the purpose of processing and whether it is used appropriately
• To know third parties to whom your data is transferred
• To request correction of incomplete or incorrect data
• To request deletion or destruction of your data
• To request notification of corrections or deletions to third parties
• To object to negative consequences arising from automated processing
• To claim compensation for damages due to unlawful processing

To exercise these rights, please contact us using the information in Section 7. We will respond to your request within 30 days as required by KVKK.

6. Data Security and Retention

6.1 Security Measures

We implement appropriate technical and administrative measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

6.2 Data Retention

We retain your personal data for:

• Active account data: As long as your account is active
• Billing records: 10 years (Turkish tax law requirement)
• Communication records: 2 years
• Analytics data: 3 years

After these periods, we securely delete or anonymize your data unless longer retention is required by law.

7. Contact Information

For questions about this Privacy Policy or to exercise your rights under KVKK, please contact:

You may also submit KVKK requests through the official VERBIS system when our registration is complete.